CUSTOMER CARE · EURO BEAUTY DIRECT

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Questions about a product, an order or your delivery? Send us the details and our team will point you in the right direction.

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BEFORE YOU WRITE

A few useful shortcuts

Order support

Include your order number and the email used at checkout so we can locate the order quickly.

Product questions

Tell us the exact product name and what you would like clarified. For packaging-specific questions, a photo can help.

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Where can I find shipping information?+

Shipping methods, costs and estimates are calculated for your address at checkout. Your store shipping policy is also linked in the footer.

Can I ask about ingredients or packaging?+

Yes. Include the full product name and, if possible, a photo of the exact label. Manufacturers can update packaging and ingredient lists over time or by market.